Phase 2 Table Talk Series: BAS Portal and Help Desk Overview

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Hello Everyone,

Please join us for our next Phase 2 Table Talk Series event!  This Table Talk will explore an overview of the BAS Portal and Help Desk. During this session, the BAS team will be covering the following:

• BAS Help Desk (BASHD) Overview and Operating Model
• BASHD Tier Structure
• BAS Portal Overview
  • Navigation
  • Applications
  • Knowledge Base
  • Bureau Resources
  • Quick Links
  • Help
  • Announcements & News
  • Upcoming Maintenance
  • Incident/Request Overview
  • BAS Call Center

Feel free to forward this meeting as necessary to Department of Commerce parties that may also be interested in the information that will be covered. The presentation will be added to the invite ahead of the event. This live meeting will have closed caption capability.

On behalf of the BAS PMO, we are excited to share the Table Talk series as we continue to prepare for a successful deployment. Please feel free to reach out with any immediate questions.

Warm Regards,

Business Applications Solution PMO