The U.S. Department of Commerce is excited to celebrate the first graduating class of Customer Experience (CX) Champions and CX Advocates. These 50 graduates are the Department’s newest champions and advocates for improving CX. They successfully completed industry-leading customer experience curricula provided to the Department by Forrester Research, Inc. Representing nearly every bureau and most...

By Joe Wassel, Executive Director and CEO, First Responder Network Authority (FirstNet Authority) Twenty-three years ago, America experienced a day unlike any other in our history. News of the attacks on the World Trade Center, Pentagon, and in Shanksville, Pennsylvania, reverberated across our nation. Everyone was on high alert. No one knew where, when, or if another attack would happen. This...

The grant demonstrates the Biden-Harris Administration’s commitment to bolstering disaster resilience in underserved communities. Extreme weather can take a disastrous toll on people’s lives and livelihoods. Just one extreme weather event can bring devastating effects to a community — including heavy rainfall and flooding. Last month, Commerce Deputy Secretary Don Graves and Congressman James...

This Labor Day, we honor American workers and celebrate the strength and diversity of our nation’s workforce. The Biden-Harris Administration is committed to ensuring that all workers—including women, people of color, veterans, and those that have been historically left behind—have equitable access to job opportunities and are equipped with the skills needed to secure good-paying jobs. Thanks to...

Get out of your comfort zone, build a supportive network, create mentorships, and celebrate your accomplishments. These words of wisdom were recently shared at a Commerce Department event honoring Women’s Equality Day, a national day celebrated every year on August 26 to commemorate the day women of America were first given the right to vote. The event featured three diverse women who shared their...

From August 16-17, the Department of Commerce’s U.S. Patent and Trademark Office (USPTO) will host Invention-Con 2024: Expanding your intellectual property potential. This free event provides resources and access to independent inventors, entrepreneurs, and small business owners whose success depends on guarding their creative work. Learn how accomplished innovators use intellectual property (IP)...

Two years ago today, President Biden signed the historic and bipartisan CHIPS and Science Act into law investing nearly $53 billion in funding to bring semiconductor supply chains back to the U.S, create jobs, support American innovation, and protect our national security. To date, the Commerce Department has announced over $30 billion in proposed CHIPS private sector investments spanning 23...

On July 24, the Department of Commerce Office of Faith-Based & Neighborhood Partnerships, in partnership with the United Way Worldwide and Public Democracy America, held the National Partnerships Summit 2.0.  Secretary Gina Raimondo, Deputy Secretary Don Graves, Assistant Secretary for the Economic Development Administration (EDA) Alejandra Castillo, and Acting Under Secretary of Commerce for...