The Office of Civil Rights (OCR) coordinates the enforcement of equal opportunity and accessibility for Commerce employees, job applicants, and users of programs and services operated or funded by the Department.

Department Organization Order 20-10 - prescribes the functions and organization of OCR.

Organizational Structure

• Administration and Special Projects Division 
• Client Services and Resolution Division 
• Diversity, Equity, Inclusion and Accessibility Division
• Policy and Evaluation Division 
• Program Implementation Division

Mission

Ensure equal opportunity and accessibility for users of programs and services operated or funded by the Department; and ensure equal employment opportunity for Commerce employees and job applicants.

Vision

To be an Office of Civil Rights that provides outstanding service to our customers through open communication, transparency, collaboration, and optimum use of our talents in order to ensure diversity, equity, inclusion, accessibility and the civil rights of all people.

Core Values

• RESPECT: We are professional, cooperative, and collaborative.
• INTEGRITY: We are honest, open, and accountable.
• CUSTOMER SERVICE EXCELLENCE: We are competent and knowledgeable professionals delivering high quality work products and services.
• DIVERSITY & INCLUSION: We respect people’s differences while seeking understanding to create an environment where everyone feels valued and engaged.

Understanding OCR’s Functions

Navigating the various channels within our office can present challenges, particularly amidst the focus on equity and DEIA. To better assist our stakeholders, OCR has introduced a Service Catalog aimed at providing a comprehensive understanding of our office and the services we offer. This catalog showcases the six division-specific services provided by OCR, complete with essential points of contact for each service:

• OCR Service Catalog

Additionally, we have furnished a quick guide on the division of functions between the OCR Director, DEIA division, and PED division, as well as points of contact for general OCR matters, Civil Rights, Affirmative Employment, and DEIA initiatives. These resources are designed to streamline communication and ensure accessibility for all stakeholders seeking assistance:

• Quick Glance Guide on the Division of Functions Between OCR Director, DEIA and PED
• Office of Civil Rights Points of Contact as of March 2024

We encourage you to explore these resources to gain insight into our office and the breadth of services we provide in support of our commitment to equity and inclusion.